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(USA-MN-Marshall) Accounts Receivable & Collections Representative

Posted 1 week ago

At Schwan’s Company, the opportunities are real, and the sky is the limit; this isn’t just a job, it’s a seat at the table. Around here, every job matters, every voice counts, and every person contributes in a big way. We look to you to execute business priorities, build relationships and take pride in your work because at Schwan’s, you lead the way and we value what you bring. Our passion is our food. Our secret is our people. Schwan’s Company, a U.S. affiliate of the global lifestyle company, CJ CheilJedang Corporation, is a leading U.S. manufacturer and marketer of quality foods offered through retail-grocery and food-service channels with brands including Red Baron, Freschetta, Pagoda Snacks and Edwards desserts. To learn about joining a team where you can belong, contribute and thrive, visit If you are interested in using your attention to detail to process checks and assist in collecting payments this Accounts Receivable & Collections Representative role in Marshall, MN is the job for you. General Purpose: This position is responsible for optimizing cash flow by managing all aspects related to Customer Finance, including, but not limited to cash application, collecting past due invoices, investigating and resolving customer finance concerns. Responsibilities: + Provides effective efforts in securing payments on or before due dates. Negotiates an appropriate resolution for past due accounts. Analyze customer accounts to ensure payment compliance. Coordinate efforts with customers and internal teams to ensure payment term non-compliance is corrected to benefit both the customer and the company. + Research & resolve customer deductions which includes unidentified deductions, promotion pricing, overages, shortages and damages (OS&D), pricing, unsalable, coupons, commodities, and returns. Engage the appropriate cross-functional teams to assist in prompt resolution. Proactively identify trends and assist in implementing processes to prevent invalid deductions. + Thorough understanding of accounts receivable and collections policies, procedures, and controls. As well as, understanding of policies, procedures, and controls of multiple business units and teams to ensure those policies, procedures, and controls are correctly applied to customer accounts. Understands the confidential nature of internal policies and procedures. + Acts as a link on Risk Management related issues between external customers and internal personnel including: Credit Department, Sales, Customer Service, Logistics, Pricing/Trade, Commodities, and Finance. Provides solutions to obstacles typically encountered in the overall order-to-cash process. + Ident if ies, validates, processes, and clears in v oice corrections and adjustments by manual l y posting or app l y ing the transaction created to the corresponding item on account to ensure it is balanced and accurate. (Trade, Pricing corrections, Commodity corrections) + Develops and maintains strong relationship with external customers and internal cross-functional teams. + Responsible f or achi e v ing K e y Per f ormance Indicators (KPI's) goals including Average Days Paid (ADP), Percent Current, and Over 60-day deductions. + Ensures urgency and accuracy for period end reconciliation by completing all period end responsibilities within the specified timeline for each Business Unit. + Advanced technical capabilities to understand and effectively utilize multiple internal and external systems and websites. + Responsible to conduct y ourse l f and ensure y our subordinates ( i f applicable) conduct themse l v es in a manner consistent w ith compa n y mission, v alues, code of ethics, policies, and other standards of conduct Qualifications: Education: Associates Degree in Accounting, Finance or Business or equi v alent e x perience Years of Experience: Ty pical l y has 1-3 y ear’s related e x perience. Knowledge/Abilities/Skills: Intermediate Computer skills and pro f icien c y w ith Microso f t O ff ice Suite (E x cel, W ord, Outlook); Demonstrates the abili t y to use obse r v ations to draw risk conclusions; Basic kn o w ledge of SAP ben e f icial; Able to w ork e ff ecti v ely under limited supe r v ision; Abili t y to multi-task, prioriti z e responsibilities and meet deadlines; Abili t y to e ff ecti v ely communicate, both v erbal l y and in w riting; Intermediate abili t y to conduct numeric ana l y sis; Attention to detail and accura c y ; Basic problem sol v ing skills; Organ i z ational skills; W ork e ff ecti v ely in a f ast-paced, time sensit i v e e n v ironment; Abili t y to maintain sensit i v e and co n f idential in f ormation null

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